To sync Rentec Direct work orders with Jobber, route each request through a managed connection that creates the Jobber job and sends updates back to the original work order.

Lumberjack Connect is the live two-way integration for this workflow. Work orders go to Jobber; status updates, completion photos, and invoices sync back to Rentec Direct.

Why connect Rentec Direct and Jobber

Manual re-entry creates a swivel-chair penalty: extra steps, slower dispatch, and details that get lost between Rentec Direct and Jobber.

Connect removes the handoff. Contractors work in Jobber while property teams track the same request in Rentec Direct.

How a Rentec Direct-to-Jobber workflow works

1. Request created in Rentec Direct. Property, unit, issue, and access notes travel with it.

2. Job created in Jobber. The request lands on the right contractor account.

3. Contractor schedules and completes. The contractor keeps working in Jobber.

4. Status, photos, and invoices land back on the work order. Updates attach to the linked Rentec Direct request.

What Connect handles

Connect matches the records behind each sync and surfaces exceptions instead of silently dropping a request:

• Property and unit matching keeps each request tied to the correct location.

• Client matching connects the work order to the correct Jobber customer.

• Contractor account matching routes the job to the right Jobber account.

• Exceptions surface for review when required information is missing or a property can’t be matched.

Choosing an integration approach

No-code tools are quick to set up, but they usually create jobs one way. Status, photos, and invoices may still need to be copied back manually.

Custom builds offer more control, but need a permanent owner for credentials, field mappings, retries, and changes to either platform.

Lumberjack Connect is the managed two-way option. The Rentec Direct + Jobber integration is live and available on the Jobber App Marketplace.

What we test before go-live

We test routine and urgent requests, access notes, contractor reassignment, and job completion. Each request must reach the right Jobber account, and updates must return to the original Rentec Direct work order.

We also replay duplicate events and check unmatched properties. Repeat events update the existing job; unmatched properties surface as exceptions instead of disappearing or creating duplicate jobs.

Frequently asked questions

Can it sync automatically?

Yes. Lumberjack Connect automatically sends Rentec Direct work orders to Jobber.

Do updates return to Rentec Direct?

Yes. Status updates, completion photos, and invoices sync from Jobber back to the linked Rentec Direct work order.

How are duplicates prevented?

Each work order is linked to one Jobber job. Repeat events update that job instead of creating another.

Do contractors change how they work?

No. Contractors stay in Jobber while Connect carries work-order details and updates in the background.

Connect Rentec Direct to Jobber. Book a demo. Contractors can also find Lumberjack Connect on the Jobber App Marketplace.